<div><div dir="auto">The support login is separate from the regular portal account.</div></div><div><br><div class="gmail_quote"><div dir="ltr">On Sat, Nov 24, 2018 at 6:35 PM Mike <<a href="mailto:mm@midnighteng.com">mm@midnighteng.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF">
<p>Sounds like a good idea but user exists by callsign so it will
not allow.</p>
<p>Wants me to log-in under my user/pass.</p>
<p>Or I get a contact api dev team error.<br>
</p>
<p>...mike/kb8jnm<br>
</p>
<div class="m_7213593971015279507moz-cite-prefix">On 11/24/2018 6:25 PM, Pierre Martel
wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">create a new account. explain your problem and they
will fix it.
<div><br>
</div>
</div>
<div id="m_7213593971015279507DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br>
<table style="border-top:1px solid #d3d4de">
<tbody>
<tr>
<td style="width:55px;padding-top:18px"><a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" target="_blank"><img src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif" alt="" style="width:46px;height:29px" width="46" height="29"></a></td>
<td style="width:470px;padding-top:17px;color:#41424e;font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Garanti
sans virus. <a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" style="color:#4453ea" target="_blank">www.avast.com</a> </td>
</tr>
</tbody>
</table>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">Le sam. 24 nov. 2018 à 17:28, Mike <<a href="mailto:mm@midnighteng.com" target="_blank">mm@midnighteng.com</a>>
a écrit :<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF">
<p>That would be great if contacting support did not require
a log-in.</p>
<p>Thanks anyway!</p>
<p><br>
</p>
<p>...mike/kb8jnm<br>
</p>
<div class="m_7213593971015279507m_4446891904714049565moz-cite-prefix">On
11/24/2018 5:24 PM, Pierre Martel wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">
<div dir="ltr">JUst open a ticket in the support section
the brandmeister team will answer to it. usely they
are pretty fast.
<div><br>
</div>
<div><a href="https://support.brandmeister.network" target="_blank">https://support.brandmeister.network</a><br>
</div>
<div><br>
</div>
</div>
</div>
<div id="m_7213593971015279507m_4446891904714049565DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br>
<table style="border-top:1px solid #d3d4de">
<tbody>
<tr>
<td style="width:55px;padding-top:18px"><a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" target="_blank"><img src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif" alt="" style="width:46px;height:29px" width="46" height="29"></a></td>
<td style="width:470px;padding-top:17px;color:#41424e;font-size:13px;font-family:Arial,Helvetica,sans-serif;line-height:18px">Garanti
sans virus. <a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail" style="color:#4453ea" target="_blank">www.avast.com</a> </td>
</tr>
</tbody>
</table>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">Le sam. 24 nov. 2018 à 17:15, Mike <<a href="mailto:mm@midnighteng.com" target="_blank">mm@midnighteng.com</a>> a
écrit :<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I
have been unable to log-in a brandmeister for a few
months.<br>
<br>
But at the same time, I am unable to reset the
password via email.<br>
<br>
Goes through the steps but I get no email for the
password reset. I am <br>
not using spam catcher on my email servers.<br>
<br>
Any ideas for a next step ?<br>
<br>
...mike/kb8jnm<br>
<br>
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