Need installation help
I am trying to walk a neophyte through an acid install remotely. I am sure some of you know how trying that can be. So here is where we are - He has booted the iso disk and answered up to the static IP where he took the defualt for DHCP for now. The install went along and asked to remove the disk and then rebooted. When it rebooted it asks for the test login I had him type root PW setup. He gets the prompt. I took him through the command to look at /root/acid-install.log and from what he read me I don't see any problem. It among other normal things says it went to dl.allsstarlik.org and imported the centos 5 pgp keys. I am not getting the text exactly right here but you get the idea. It did not show any errors on doing any of this and the last line is phase1.sh done - rebooting. So now every time it boots it comes back to the test login screen. I suspect no network connectivity but nothing ever told us that specifically. The computer he is using work wirelessly with winxp but would not work through a wired connection. We were not sure if this was a hardware or windows SW problem. I was able to get him to ping another active IP on his local network and it came back unreachable. This is an old laptop computer and a very computer inexperienced person at the other end and I am trying to do this remotely over the radio. It would be a lot easier if I was there. Any ideas? 73 Doug WA3DSP http://www.crompton.com/hamradio
Have you ever used teamviewer? http://www.teamviewer.com/en/index.aspx Log into a computer on his network that could see his ACID machine. Have him hook up a monitor to the ACID box and watch the bootup and look for errors just some suggestions On Mon, Dec 30, 2013 at 6:39 PM, Doug Crompton <doug@crompton.com> wrote:
I am trying to walk a neophyte through an acid install remotely. I am sure some of you know how trying that can be. So here is where we are -
He has booted the iso disk and answered up to the static IP where he took the defualt for DHCP for now. The install went along and asked to remove the disk and then rebooted.
When it rebooted it asks for the test login
I had him type root PW setup.
He gets the prompt. I took him through the command to look at /root/acid-install.log and from what he read me I don't see any problem. It among other normal things says it went to dl.allsstarlik.org and imported the centos 5 pgp keys.
I am not getting the text exactly right here but you get the idea.
It did not show any errors on doing any of this and the last line is phase1.sh done - rebooting.
So now every time it boots it comes back to the test login screen.
I suspect no network connectivity but nothing ever told us that specifically. The computer he is using work wirelessly with winxp but would not work through a wired connection. We were not sure if this was a hardware or windows SW problem.
I was able to get him to ping another active IP on his local network and it came back unreachable.
This is an old laptop computer and a very computer inexperienced person at the other end and I am trying to do this remotely over the radio. It would be a lot easier if I was there.
Any ideas?
*73 DougWA3DSPhttp://www.crompton.com/hamradio <http://www.crompton.com/hamradio>*
_______________________________________________ App_rpt-users mailing list App_rpt-users@ohnosec.org http://ohnosec.org/cgi-bin/mailman/listinfo/app_rpt-users
He has a monitor and keyboard on the acid machine, that is how I am getting the info relayed from him. The machine may not have network connectivity so no other machine would see it. Actually anything that make this more complicated for him is out. I was really just trying to understand the error mechanism in the install package. Perhpas I should look at the install shell scripts. Like why is he getting the test login and what errors could cause that. Nothing looks glaringly wrong in the install log. Would a lack of network connectivity end the install in this way? Would/should there be a message that no network could be found? It does not appear there is anything in the log about it. Again I am working at a terrible disadvantage remotely. A dmesg list would show me what is oging on with the hardware. Perhaps I can get him to relay some of that info. 73 Doug WA3DSP http://www.crompton.com/hamradio Date: Mon, 30 Dec 2013 18:43:43 -0600 Subject: Re: [App_rpt-users] Need installation help From: mhebert1975@gmail.com To: doug@crompton.com CC: app_rpt-users@ohnosec.org Have you ever used teamviewer? http://www.teamviewer.com/en/index.aspx Log into a computer on his network that could see his ACID machine. Have him hook up a monitor to the ACID box and watch the bootup and look for errors just some suggestions On Mon, Dec 30, 2013 at 6:39 PM, Doug Crompton <doug@crompton.com> wrote: I am trying to walk a neophyte through an acid install remotely. I am sure some of you know how trying that can be. So here is where we are - He has booted the iso disk and answered up to the static IP where he took the defualt for DHCP for now. The install went along and asked to remove the disk and then rebooted. When it rebooted it asks for the test login I had him type root PW setup. He gets the prompt. I took him through the command to look at /root/acid-install.log and from what he read me I don't see any problem. It among other normal things says it went to dl.allsstarlik.org and imported the centos 5 pgp keys. I am not getting the text exactly right here but you get the idea. It did not show any errors on doing any of this and the last line is phase1.sh done - rebooting. So now every time it boots it comes back to the test login screen. I suspect no network connectivity but nothing ever told us that specifically. The computer he is using work wirelessly with winxp but would not work through a wired connection. We were not sure if this was a hardware or windows SW problem. I was able to get him to ping another active IP on his local network and it came back unreachable. This is an old laptop computer and a very computer inexperienced person at the other end and I am trying to do this remotely over the radio. It would be a lot easier if I was there. Any ideas? 73 Doug WA3DSP http://www.crompton.com/hamradio _______________________________________________ App_rpt-users mailing list App_rpt-users@ohnosec.org http://ohnosec.org/cgi-bin/mailman/listinfo/app_rpt-users
Thinking or writing out loud is a good thing. I didn't think of having him running dmesg. It looks like the network is failing initialization on his system. I would have thought this would show up in the acid install but it didn't seem to. So he is look for some new hardware. 73 Doug WA3DSP http://www.crompton.com/hamradio From: doug@crompton.com To: app_rpt-users@ohnosec.org Subject: RE: [App_rpt-users] Need installation help Date: Mon, 30 Dec 2013 20:10:55 -0500 He has a monitor and keyboard on the acid machine, that is how I am getting the info relayed from him. The machine may not have network connectivity so no other machine would see it. Actually anything that make this more complicated for him is out. I was really just trying to understand the error mechanism in the install package. Perhpas I should look at the install shell scripts. Like why is he getting the test login and what errors could cause that. Nothing looks glaringly wrong in the install log. Would a lack of network connectivity end the install in this way? Would/should there be a message that no network could be found? It does not appear there is anything in the log about it. Again I am working at a terrible disadvantage remotely. A dmesg list would show me what is oging on with the hardware. Perhaps I can get him to relay some of that info. 73 Doug WA3DSP http://www.crompton.com/hamradio Date: Mon, 30 Dec 2013 18:43:43 -0600 Subject: Re: [App_rpt-users] Need installation help From: mhebert1975@gmail.com To: doug@crompton.com CC: app_rpt-users@ohnosec.org Have you ever used teamviewer? http://www.teamviewer.com/en/index.aspx Log into a computer on his network that could see his ACID machine. Have him hook up a monitor to the ACID box and watch the bootup and look for errors just some suggestions On Mon, Dec 30, 2013 at 6:39 PM, Doug Crompton <doug@crompton.com> wrote: I am trying to walk a neophyte through an acid install remotely. I am sure some of you know how trying that can be. So here is where we are - He has booted the iso disk and answered up to the static IP where he took the defualt for DHCP for now. The install went along and asked to remove the disk and then rebooted. When it rebooted it asks for the test login I had him type root PW setup. He gets the prompt. I took him through the command to look at /root/acid-install.log and from what he read me I don't see any problem. It among other normal things says it went to dl.allsstarlik.org and imported the centos 5 pgp keys. I am not getting the text exactly right here but you get the idea. It did not show any errors on doing any of this and the last line is phase1.sh done - rebooting. So now every time it boots it comes back to the test login screen. I suspect no network connectivity but nothing ever told us that specifically. The computer he is using work wirelessly with winxp but would not work through a wired connection. We were not sure if this was a hardware or windows SW problem. I was able to get him to ping another active IP on his local network and it came back unreachable. This is an old laptop computer and a very computer inexperienced person at the other end and I am trying to do this remotely over the radio. It would be a lot easier if I was there. Any ideas? 73 Doug WA3DSP http://www.crompton.com/hamradio _______________________________________________ App_rpt-users mailing list App_rpt-users@ohnosec.org http://ohnosec.org/cgi-bin/mailman/listinfo/app_rpt-users
I was just about to email you about dmesg. It is my understanding that you have to have internet access throughout the whole ACID setup. On Mon, Dec 30, 2013 at 7:41 PM, Doug Crompton <doug@crompton.com> wrote:
Thinking or writing out loud is a good thing. I didn't think of having him running dmesg.
It looks like the network is failing initialization on his system. I would have thought this would show up in the acid install but it didn't seem to. So he is look for some new hardware.
*73 DougWA3DSPhttp://www.crompton.com/hamradio <http://www.crompton.com/hamradio>*
------------------------------ From: doug@crompton.com To: app_rpt-users@ohnosec.org Subject: RE: [App_rpt-users] Need installation help Date: Mon, 30 Dec 2013 20:10:55 -0500
He has a monitor and keyboard on the acid machine, that is how I am getting the info relayed from him. The machine may not have network connectivity so no other machine would see it.
Actually anything that make this more complicated for him is out. I was really just trying to understand the error mechanism in the install package. Perhpas I should look at the install shell scripts.
Like why is he getting the test login and what errors could cause that. Nothing looks glaringly wrong in the install log.
Would a lack of network connectivity end the install in this way? Would/should there be a message that no network could be found? It does not appear there is anything in the log about it.
Again I am working at a terrible disadvantage remotely. A dmesg list would show me what is oging on with the hardware. Perhaps I can get him to relay some of that info.
*73 DougWA3DSPhttp://www.crompton.com/hamradio <http://www.crompton.com/hamradio>*
------------------------------ Date: Mon, 30 Dec 2013 18:43:43 -0600 Subject: Re: [App_rpt-users] Need installation help From: mhebert1975@gmail.com To: doug@crompton.com CC: app_rpt-users@ohnosec.org
Have you ever used teamviewer? http://www.teamviewer.com/en/index.aspx
Log into a computer on his network that could see his ACID machine.
Have him hook up a monitor to the ACID box and watch the bootup and look for errors
just some suggestions
On Mon, Dec 30, 2013 at 6:39 PM, Doug Crompton <doug@crompton.com> wrote:
I am trying to walk a neophyte through an acid install remotely. I am sure some of you know how trying that can be. So here is where we are -
He has booted the iso disk and answered up to the static IP where he took the defualt for DHCP for now. The install went along and asked to remove the disk and then rebooted.
When it rebooted it asks for the test login
I had him type root PW setup.
He gets the prompt. I took him through the command to look at /root/acid-install.log and from what he read me I don't see any problem. It among other normal things says it went to dl.allsstarlik.org and imported the centos 5 pgp keys.
I am not getting the text exactly right here but you get the idea.
It did not show any errors on doing any of this and the last line is phase1.sh done - rebooting.
So now every time it boots it comes back to the test login screen.
I suspect no network connectivity but nothing ever told us that specifically. The computer he is using work wirelessly with winxp but would not work through a wired connection. We were not sure if this was a hardware or windows SW problem.
I was able to get him to ping another active IP on his local network and it came back unreachable.
This is an old laptop computer and a very computer inexperienced person at the other end and I am trying to do this remotely over the radio. It would be a lot easier if I was there.
Any ideas?
*73 DougWA3DSP http://www.crompton.com/hamradio <http://www.crompton.com/hamradio>*
_______________________________________________ App_rpt-users mailing list App_rpt-users@ohnosec.org http://ohnosec.org/cgi-bin/mailman/listinfo/app_rpt-users
_______________________________________________ App_rpt-users mailing list App_rpt-users@ohnosec.org http://ohnosec.org/cgi-bin/mailman/listinfo/app_rpt-users
Someone correct me if I'm wrong, but I don't think the Acid install probes for and installs the necessary drivers and daemon for wifi. Doug Crompton <doug@crompton.com> wrote:
I am trying to walk a neophyte through an acid install remotely. I am sure some of you know how trying that can be. So here is where we are -
He has booted the iso disk and answered up to the static IP where he took the defualt for DHCP for now. The install went along and asked to remove the disk and then rebooted.
When it rebooted it asks for the test login
I had him type root PW setup.
He gets the prompt. I took him through the command to look at /root/acid-install.log and from what he read me I don't see any problem. It among other normal things says it went to dl.allsstarlik.org and imported the centos 5 pgp keys.
I am not getting the text exactly right here but you get the idea.
It did not show any errors on doing any of this and the last line is phase1.sh done - rebooting.
So now every time it boots it comes back to the test login screen.
I suspect no network connectivity but nothing ever told us that specifically. The computer he is using work wirelessly with winxp but would not work through a wired connection. We were not sure if this was a hardware or windows SW problem.
I was able to get him to ping another active IP on his local network and it came back unreachable.
This is an old laptop computer and a very computer inexperienced person at the other end and I am trying to do this remotely over the radio. It would be a lot easier if I was there.
Any ideas?
73 Doug WA3DSP http://www.crompton.com/hamradio
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participants (3)
-
Doug Crompton -
Michael Hebert -
Robert A. Poff