David KE6UPI wrote:

If you post the headers in the email I'll take a look at them.

The header is clean, see below. Return-Path: <app_rpt-users-bounces@qrvc.com> X-Original-To: szingman@msgstor.com Delivered-To: szingman@msgstor.com Received: from localhost (localhost [127.0.0.1]) by mail.msgstor.com (Postfix) with ESMTP id 20AB31A20D for <szingman@msgstor.com>; Tue, 1 Jun 2010 17:41:33 -0400 (EDT) X-Virus-Scanned: Debian amavisd-new at msgstor.com X-Spam-Flag: NO X-Spam-Score: 0.1 X-Spam-Level: X-Spam-Status: No, score=0.1 tagged_above=0 required=6.31 tests=[RDNS_NONE=0.1] Received: from mail.msgstor.com ([127.0.0.1]) by localhost (mail.msgstor.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id FOy8iJH9qM9i for <szingman@msgstor.com>; Tue, 1 Jun 2010 17:41:26 -0400 (EDT) Received: from sh.qrvc.com (unknown [67.23.8.125]) by mail.msgstor.com (Postfix) with ESMTP id D32071A304 for <szingman@msgstor.com>; Tue, 1 Jun 2010 17:41:23 -0400 (EDT) Received: from sh.qrvc.com (localhost [127.0.0.1]) by sh.qrvc.com (Postfix) with ESMTP id 37CDFA8194; Tue, 1 Jun 2010 17:41:22 -0400 (EDT) X-Original-To: app_rpt-users@qrvc.com Delivered-To: app_rpt-users@qrvc.com

*puts on ISP hat for a brief moment* Hint #1 -->Return-Path: <app_rpt-users-bounces@qrvc.com> Received: from sh.qrvc.com (67-23-8-125.qrvc.com [67.23.8.125] (may be forged)) The entire problem is that your forward DNS lookup (mail.qrvc.com) does not match your reverse dns lookup (pointer) name on what you are using for a mail host. Get all these to match: 1. MX record you are publishing already OK 2. Forward host lookup (mail.qrvc.com) already OK 3. And reverse lookup (pointer) for IP should be mail.qrvc.com *need fix* Since you seem to be using the same IP for multiple uses.. Would probably be best to set the MX to "qrvc.com" as to not cosmetically mess with anything else you might have in place. This is purely optional and is just what will get shown everywhere logs etc where your IP gets reverse looked up & logged. Otehrwise it will just show up as mail.qrvc.com It's the reverse pointer for 67.23.8.125 that's mainly biting you in the ass. It needs to match.. & the spam filters are expecting that. iridiumX:~# host mail.qrvc.com mail.qrvc.com has address 67.23.8.125 iridiumX:~# (of course) iridiumX:~# host qrvc.com qrvc.com has address 67.23.8.125 qrvc.com mail is handled by 10 mail.qrvc.com. iridiumX:~# (yup) that sorta saved me the MX step iridiumX:~# host 67.23.8.125 125.8.23.67.in-addr.arpa domain name pointer 67-23-8-125.qrvc.com. iridiumX:~# Not good! should come back as mail.qrvc.com. That is if you want people to get your mail :-) OK let's see who your DNS servers are: iridiumX:~# dig qrvc.com ns ; <<>> DiG 9.5.1-P3 <<>> qrvc.com ns ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 59513 ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 4 ;; QUESTION SECTION: ;qrvc.com. IN NS ;; ANSWER SECTION: qrvc.com. 85744 IN NS ns1.everydns.net. qrvc.com. 85744 IN NS ns2.everydns.net. qrvc.com. 85744 IN NS ns3.everydns.net. qrvc.com. 85744 IN NS ns4.everydns.net. ;; ADDITIONAL SECTION: ns1.everydns.net. 53496 IN A 208.76.61.100 ns2.everydns.net. 53496 IN A 208.76.62.100 ns3.everydns.net. 53496 IN A 208.76.63.100 ns4.everydns.net. 53496 IN A 208.76.60.100 ;; Query time: 1 msec ;; SERVER: 10.73.73.20#53(10.73.73.20) ;; WHEN: Tue Jun 1 19:36:45 2010 ;; MSG SIZE rcvd: 174 iridiumX:~# ...Some DNS hosting company :-) Cool. OK let's see who's responsible for reverse dns iridiumX:~# dig 8.23.67.in-addr.arpa ns ; <<>> DiG 9.5.1-P3 <<>> 8.23.67.in-addr.arpa ns ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 26400 ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 2 ;; QUESTION SECTION: ;8.23.67.in-addr.arpa. IN NS ;; ANSWER SECTION: 8.23.67.in-addr.arpa. 84591 IN NS ns1.slicehost.net. 8.23.67.in-addr.arpa. 84591 IN NS ns2.slicehost.net. ;; ADDITIONAL SECTION: ns1.slicehost.net. 2496 IN A 67.23.4.57 ns2.slicehost.net. 2493 IN A 173.45.224.132 ;; Query time: 1 msec ;; SERVER: 10.73.73.20#53(10.73.73.20) ;; WHEN: Tue Jun 1 19:40:52 2010 ;; MSG SIZE rcvd: 119 iridiumX:~# Ok that seems to be somewhere else (rackspace) but i'm sure it's under your control.. OK here's the homework... 1. Your forward DNS record needs to be the same as your reverse lookup. Have your DNS folks (slicehost/rackspace) assist on getting that to match.. the reverse lookup should be a PTR record set to "mail.qrvc.com." and yes with the trailing "." you see there. :-) If they have a web interface to update it you *may* not need the trailing "." but that's what ends up in the zone file for the DNS itself. Nice 4 letter domain name BTW- You're giving "QVC" some competition. :-) I still have odlc.com Those are pretty rare. Cheers! -Steve Michigan Broadband Systems Inc. "Always Connected" (734)527-7150 Steve's cellphone: (734)904-1811 -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.