[App_rpt-users] Need installation help

[Michael Hebert]

Have you ever used teamviewer? http://www.teamviewer.com/en/index.aspx

Log into a computer on his network that could see his ACID machine.

Have him hook up a monitor to the ACID box and watch the bootup and look
for errors

just some suggestions


On Mon, Dec 30, 2013 at 6:39 PM, Doug Crompton <doug at crompton.com> wrote:

> I am trying to walk a neophyte through an acid install remotely. I am sure
> some of you know how trying that can be. So here is where we are -
>
> He has booted the iso disk and answered up to the static IP where he took
> the defualt for DHCP for now. The install went along and asked to remove
> the disk and then rebooted.
>
> When it rebooted it asks for the  test login
>
> I had him type  root  PW setup.
>
> He gets the prompt. I took him through the command to look at
> /root/acid-install.log   and from what he read me I don't see any
> problem. It among other normal things says it went to
> dl.allsstarlik.org and imported the centos 5 pgp keys.
>
> I am not getting the text exactly right here but you get the idea.
>
> It did not show any errors on doing any of this and the last line is
> phase1.sh done - rebooting.
>
> So now every time it boots it comes back to the test login screen.
>
> I suspect no network connectivity but nothing ever told us that
> specifically. The computer he is using work wirelessly with winxp
> but would not work through a wired connection. We were not sure
> if this was a hardware or windows SW problem.
>
> I was able to get him to ping another active IP on his local network
> and it came back unreachable.
>
> This is an old laptop computer and a very computer inexperienced
> person at the other end and I am trying to do this remotely over
> the radio. It would be a lot easier if I was there.
>
> Any ideas?
>
>
>
>
> *73 DougWA3DSPhttp://www.crompton.com/hamradio
> <http://www.crompton.com/hamradio>*
>
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>
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