[App_rpt-users] Delay on playback.

when i play the day and time it seems that the "GOODMORNING" or such gets cut off and the same when the autopatch is suppose to say "Call terminated" does anyone know where the setting is to key up the radio for X amount of milli seconds before playing the file? Also Has anyone had success on answering a reverse autopatch. i have tried every suggestion that i received by email and no joy. Bradley