Despite the good will of Tim to help, I was unable to get in touch with AllStar people that could help me complete the registration process. This has been started on February 16 2012 and so far nobody deemed necessary to even contact me. I would like to evaluate AllStar to create a fault tolerant /cloud voip net to help in case of natural disasters (www.era.eu / http://www.rnre.eu) in Italy. This is my last attempt to ask for help. I don't know why is so difficult to get in touch with someone that could tell me what is wrong (or if I am doing something wrong). In either case, please, *please* AllStar staff people(Jim?), be mercy, do drop me a line and tell me if is/is_not possible to get me out of this agony. Thanks in advance. Giuseppe Marullo (ISC)2 CISSP - GIAC GCFA IW2JWW E.R.A. SEZIONE PROVINCIALE DI MILANO - IQ2WM Skype: iw2jww Mobile: +39 348 521 92 73 email: giuseppe at marullo.it email: giuseppe.marullo at it.ibm.com (alternative)